VaultEXVAULTEX
Security · 3 min read

Recover a lost 2FA device

If you still have your recovery code, this takes minutes. If not, it takes days.

On the 2FA screen, click "Start account recovery". If you have a recovery code, enter it; we'll sign you in and invalidate the code. Generate a new one immediately.

No recovery code? Support can recover the account after identity re-verification — expect 1–3 business days.
Was this article helpful?
Still stuck? Our support team replies within minutes.