How can we help?

Create your account, verify, and fund your first wallet.

• Create a VaultEX account
• Complete identity verification (KYC)
• Enable two-factor authentication
• Make your first deposit

Spot orders, market and limit types, and chart basics.

• Limit vs. market orders
• Reading the orderbook
• Cancelling open orders
• Fee tiers and maker/taker model

Deposits, withdrawals, address book, and confirmations.

• Deposit and network selection
• Withdrawal address whitelisting
• Understanding confirmations
• Internal transfers between accounts

Protect your account with best practices VaultEX recommends.

• Set up an authenticator app
• Anti-phishing code
• Manage trusted devices
• Recover a lost 2FA device

Programmatic access, rate limits, and SDKs.

• Generate an API key
• REST endpoints reference
• WebSocket streams
• Rate limits

Close an account, tax reporting, and regional restrictions.

• Close or pause your account
• Tax report exports
• Restricted jurisdictions
• Service status & incidents